Sustainable Business Energy Solutions

Delivering sustainable energy solutions, we aim to accelerate a low carbon future whilst positively impacting on people and communities.

We achieve this by providing a range of energy solutions to help businesses across the UK achieve their sustainability objectives.

The relationships we build with our employees, communities, customers and partners are essential to help us deliver our ambitions.

Managing our Business Responsibly

We are committed to operating in a manner that protects the environment and makes a positive contribution to communities in which we operate whilst providing rewarding opportunities for our employees.

We seek to understand and respond to the needs of employees, customers, partners, shareholders and the communities in which we operate. We aim to align our values and strategy with the needs of our stakeholders and use a culture of continuous improvement to deliver against these needs.

The Board works with our executive team to continually review our approach, identifying the environmental and social issues that are most relevant to the Group and which help evolve our purpose and business model.

OUR APPROACH

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ASSESS

Identify, assess and prioritise the key sustainability challenges facing the Group and our stakeholders

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FRAMEWORK

Establish a robust framework focused around the key sustainability priorities for the Group

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MEASURE

Monitor progress against the key measures set within the framework to provide ongoing, evidence-based focus on sustainability

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COMMUNICATE

Ensure effective communication of our strategy and our progress against it to key stakeholders

OUR STRATEGY

Our commitment to sustainability is instilled throughout the business and we are constantly reviewing opportunities to improve our approach.

To help focus our ambitions, we have further evolved our sustainability strategy, focusing on three areas: Product (sustainable energy solutions), People (positive people culture) and Planet (social and environmental improvement).

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PEOPLE

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PLANET

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PRODUCT

PRODUCT

Our ambition: To support businesses in their energy transition, innovating our products and services to aid the deployment of lower carbon technologies and the net-zero ambitions of businesses we serve.

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ELECTRIC VEHICLE CHARGERS

Supporting the UK’s requirement for 400,000 public EV charge points by 2030

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GREEN ENERGY

2898 meters supplied with Pure Green energy, traceable to source

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ENERGY EFFICIENCY SUPPORT

Providing reports and guidance to help businesses increase their energy efficiency

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RENEWABLE GROWTH

Increase the proportion of fuel sourced from renewable/low carbon sources including our Pure Green option

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SMETS2 SMART METERS

Continuing our accelerated smart meter roll out to enable smart energy management

PLANET

Our ambition: To reduce our environmental impact and have a positive social impact by operating responsibly, minimising our climate impact and supporting the communities in which we operate.

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ENERGY EFFICIENT OFFICES

Our brand new Leicester office has been built with state of the art energy efficiency and sustainability measures in place

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CHARITABLE SUPPORT

Supporting local charities throughout the year with regular CSR activity

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SUSTAINABLE TRAVEL

Incentives for employees to use sustainable transport

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EQUAL OPPORTUNITIES EMPLOYER

Diversity and inclusion in our teams, Disability Confident Employer

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ETHICAL RESPONSIBILITY

Highest compliance standards for GDPR, diversity & inclusion and Modern Slavery Act

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BUSINESS SUPPORT & ADVICE

Energy, broader business management and financial advice to support our customers

PEOPLE

Our ambition: To continue to develop a dynamic, engaging and inclusive work culture where ambition thrives, and our employees feel valued and can fulfil their potential to deliver excellence in business utility supply.

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DYNAMIC AND INSPIRING CULTURE

Consistent values, driving collaboration, excellence and innovation

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COLLEAGUE SUPPORT

Including 24/7 employee helpline

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PERFORMANCE LEADERSHIP

Supporting colleagues to unlock their potential

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FAIR REWARD

Comprehensive, fair and consistent reward packages

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COLLEAGUE ENGAGEMENT

Regular engagement surveys and briefings to involve and listen to our colleagues

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JOB CREATION AND CAREER DEVELOPMENT

University placements, apprenticeships, internal talent programme to drive our talent pipeline

OUR VALUES

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CUSTOMERS

We are passionate about our customers and strive to meet or exceed their expectations on every experience

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TEAMWORK

We work together seamlessly across boundaries to meet the needs of our customers and to help our Company win

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INTEGRITY

We are trusted and accountable to uphold the highest standards of integrity in all our actions

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INNOVATION

We use our imagination to drive innovation through a continuous learning mindset

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